Product Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 02, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Product Support Specialist I.

Key Responsibilities

Become proficient in core applications and customer processes to effectively troubleshoot and resolve customer queries
Facilitate communication across teams and serve as a liaison between customers and internal teams
Document customer interactions and maintain support process documents and SOPs

Required Qualifications

High school degree
1-3 years of experience providing product/customer support
Demonstrated technical/troubleshooting knowledge and skills
Proficiency with MS Office (Word, Excel, and PowerPoint) is preferred
Previous experience within the software industry or clinical research is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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