Product Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Thu, Mar 19, 2026

Job Category: Information Technology

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Product Support Specialist - Hybrid.

Key Responsibilities

Diagnose and resolve escalated technical issues related to SaaS applications
Collaborate with Tier 1 support teams to provide guidance and training
Work closely with product and development teams to identify and address recurring software bugs

Required Qualifications

3+ years of experience supporting SaaS products, preferably in B2B environments
Strong technical troubleshooting skills in SaaS environments
Experience with cloud-based applications, APIs, and system integrations
Prior experience with ticketing systems and CRM platforms
High School Diploma or Equivalent; College Degree Preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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