Product Support Specialist

Job Summary

A company is looking for a Product Support Specialist to enhance military healthcare through user engagement and collaboration with development teams.

Key Responsibilities

• Act as the primary liaison to the BATDOK user community
• Manage relationships between users and development teams, advocating for user needs
• Coordinate customer engagements and maintain training curriculums to ensure user proficiency

Required Qualifications, Training, and Education

• Bachelor's degree in a related field plus 8 or more years of related experience
• Experience with operational medical care
• Experience with military training pipelines and curriculum
• Higher-level degrees may substitute for years of experience
• Demonstrated capability to perform essential functions and responsibilities of the position