Product Support Specialist

Job Summary

Supporting accurate maintenance and documentation of product and vendor information, the full-time Product Support Specialist will track product and pricing changes, update records in Salesforce/Enforce, and facilitate internal communications while working remotely.

Key responsibilities:

• Receive and track approved product and pricing change requests
• Update approved product, vendor, and PriceBooks records in Salesforce/Enforce accurately and timely
• Prepare and distribute internal communications related to approved product, vendor, and pricing changes

Required qualifications:

• Bachelor's degree or higher
• Minimum of 2-3 years of experience in product operations, vendor operations, or related operational support roles
• Demonstrated experience maintaining accurate records and coordinating cross-functional requests
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Adept at understanding service contracts and operational implications