Product Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Reviewed: Mon, Aug 28, 2023

Job Summary

A company is looking for a Product Support Specialist.

Key Responsibilities:
  • Provide timely responses and solutions to customer support requests
  • Collaborate with the Product Owner and Development Team to resolve complex issues
  • Maintain a high-quality support service and contribute to process improvement
Qualifications:
  • 2+ years of experience in technical/product support
  • Advanced level of English: both written and spoken
  • Good understanding of the international startup landscape and IT industry
  • Experience with support ticket management software and marketing platforms
  • Experience in using CRM systems and task management tools

COMPLETE JOB DESCRIPTION

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