Product Support Specialist - Georgia

Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Jun 07, 2024
This job expires in: 25 days

Job Summary

A company is looking for a Product Support Specialist.

Key Responsibilities:
  • Act as a Subject Matter Expert for supported products
  • Diagnose and resolve system issues
  • Serve as an escalation point for complex issues

Required Qualifications:
  • Experience with B2B eCommerce or ERP software products
  • Strong troubleshooting skills
  • Knowledge of web technologies
  • Strong excel skills
  • Ability to investigate complex issues involving code, data, or environmental components

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