Product Support Specialist I

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 12, 2024

Job Category: Customer Service

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Product Support Specialist I.

Key Responsibilities:

Answer customer phone calls and respond to cases within SLAs
Schedule meetings with clients and troubleshoot product-related issues
Identify opportunities for customers to better leverage service offerings

Required Qualifications:

1-2 years' experience in Customer Service/Support or demonstrated proficiency in isolved People Cloud/HCM
Bachelor's Degree
Proven track record of working in a customer-facing role

COMPLETE JOB DESCRIPTION

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Job is Expired

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