Product Support Technician

Job Summary

A company is looking for a Product Support Technician.

Key Responsibilities

• Provide technical support and troubleshooting for product-related issues
• Assist in the installation and configuration of products for clients
• Document and track support requests and resolutions in the system

Required Qualifications

• Experience in technical support or product support roles
• Familiarity with relevant software and hardware technologies
• Ability to work independently and in a team environment
• Strong analytical skills to assess and resolve issues
• High school diploma or equivalent; relevant certifications preferred