Production Operations Engineer

Job Summary

Providing application-level 24x7 production support, the contract Production O&M Engineer will manage incident support, root-cause analysis, and operational documentation in a remote environment.

Key responsibilities

• Deliver 24x7 production support, including incident management and root-cause analysis
• Conduct log reviews and monitoring dashboard analysis to ensure system reliability
• Implement vulnerability remediation and maintain operational documentation

Required qualifications

• Experience with ServiceNow for incident support
• Familiarity with application-level production support
• Preferably holds MBI Clearance
• Proficient in release support and operational documentation
• Strong background in monitoring and log analysis