Production Specialist

Job Summary

A company is looking for a Production Specialist to provide customer support and service activities in the claims process.

Key Responsibilities

• Exceed customer service expectations for internal and external stakeholders
• Provide customer support through phone calls and emails regarding restoration project schedules
• Document interactions and ensure repairs meet estimates and customer satisfaction

Required Qualifications

• High School Diploma or equivalent required
• Three years of customer service experience required
• Flexibility to work evenings and weekends required
• Reliable broadband internet and ability to work from home required
• Previous construction project management experience preferred