Production Support Engineer

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Aug 08, 2025

Job Summary

A company is looking for a Production Support Engineer.

Key Responsibilities
  • Serve as the first point of customer support and resolve product issues
  • Undertake troubleshooting and investigations to identify root causes of technical issues
  • Maintain customer relationships and manage incident tracking for accurate resolutions
Required Qualifications
  • Experience with UNIX and Linux systems
  • Proficiency in SQL
  • Basic knowledge of networking and systems
  • Familiarity with cloud platforms and API/REST clients
  • Telephony experience is a plus

COMPLETE JOB DESCRIPTION

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