Production Support Engineer
Job Summary
To maintain business operations and provide application support for systems, the full-time contract Production Support Engineer (IBM DataPower) will focus on real-time monitoring, incident response, and strengthening production reliability in a remote environment.
Key responsibilities
- Perform real-time system monitoring and proactive incident management
- Oversee production deployment governance and operational readiness
- Troubleshoot managed file transfers, batch jobs, and web service transactions
Required qualifications
- Advanced experience with IBM DataPower and IBM Integration Bus
- Proficiency in SQL queries and Splunk
- Strong background in operations or production support
- Experience with Linux-based analysis and scripting
- Familiarity with managed file transfer tools and IBM ESB technologies
Complete Job Description
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