Production Support Lead

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Apr 27, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Production Support Lead.

Key Responsibilities

Monitor production systems and applications for performance and availability
Perform initial triage and resolution of incidents and service requests
Collaborate with cross-functional teams including Users/Client, QA, and Development

Required Qualifications

Bachelor's degree in Computer Science
4-5 years of experience in production support
Experience in incident management
Proficiency in root cause analysis
Ability to work collaboratively in cross-functional teams

COMPLETE JOB DESCRIPTION

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