Production Support Specialist

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 14, 2025

Job Summary

A company is looking for a Production Support Specialist to join their team.

Key Responsibilities
  • Manage production support activities and ensure adherence to SLAs
  • Monitor, triage, and resolve support tickets while collaborating with business users and IT groups
  • Oversee application support, including troubleshooting, upgrades, and end-user assistance
Required Qualifications
  • Bachelor's degree in Engineering or a related discipline
  • 5+ years of diverse IT work experience
  • 5+ years of experience in Health Care (Medicare/Medicaid, Members, Providers, Claims, etc.)
  • Extensive knowledge of version control tools like GIT
  • 5+ years of experience with AWS, Microsoft SQL Server, and EDI Healthcare

COMPLETE JOB DESCRIPTION

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