Production & Tools Manager

Job Summary

Managing the end-to-end production operations, the remote Production & Tools Manager will oversee campaign workflows, enforce quality standards, and serve as the tool owner for marketing automation systems while leading a team of production specialists on a contract basis.

Key Responsibilities

• Own the production queue from intake to launch, ensuring timely delivery and quality standards
• Forecast production capacity and optimize workflows based on campaign volume and complexity
• Educate cross-functional teams on marketing automation tools and best practices

Required Qualifications

• 5-7 years of experience in marketing operations or campaign production in a high-volume environment
• Expert-level proficiency with enterprise marketing automation platforms
• Demonstrated expertise in campaign QA processes and managing digital communications production teams
• Strong understanding of compliance and privacy frameworks such as GDPR and CAN-SPAM
• Working knowledge of SQL for basic queries and data management