Products and Services Coordinator

Job Summary

Handling customer requests for energy efficiency offerings, the full-time remote Products and Services Coordinator I will manage inbound and outbound calls, conduct phone-assisted audits, and schedule appointments for home energy checks.

Key responsibilities

• Handle incoming and outgoing customer calls regarding energy efficiency products and services
• Complete phone-assisted audits and mail reports while driving efficiency and productivity
• Respond to escalated customer service complaints and provide storm recovery support as needed

Required qualifications

• High School diploma or GED
• Two years of related work experience