Professional Services Associate

Job Summary

A company is looking for a Professional Services Associate.

Key Responsibilities:

• Provide exceptional customer support through phone calls, emails, and ticketing system
• Create and maintain support and product documentation
• Assist customers with product demonstrations, training sessions, and utilization of software

Qualifications:

• 1-3 years' experience in a customer facing role for a SAAS software provider or Hospitality industry experience
• Ability to effectively multi-task and prioritize
• Experience developing and maintaining strong client relationships
• Independent, self-motivated, and high energy individual
• Good knowledge of Microsoft Office