Professional Services Lead
Job Summary
Leading a dynamic team, the full-time remote Professional Services Lead will implement and support transformational business solutions across Microsoft's cloud-based platforms while overseeing team strategy, resource allocation, and performance metrics.
Key responsibilities
- Assign team members to roles and monitor their fit to enhance team effectiveness
- Allocate resources across projects based on priority and capacity
- Establish team priorities and define metrics to track performance and progress
Required qualifications
- 7-10 years of experience within the Microsoft Dynamics ecosystem (NAV/Business Central or other Microsoft cloud platforms)
- Several years in a leadership or management role overseeing project teams or service delivery
- Experience with resource planning, governance structures, and performance metrics
- Proven track record of monitoring financial performance and maintaining budget accountability
- Strong interest in AI and its application in service delivery
Complete Job Description
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