Professional Services Leader

Job Summary

Managing a remote team, the full-time Professional Services Leader will oversee software implementation projects, coach team members, and maintain strong customer relationships to ensure project success and revenue targets are met.

Key responsibilities

• Lead the Professional Services team by managing daily work, priorities, and performance
• Deliver successful customer projects by managing software deployment and training from kickoff to completion
• Strengthen customer relationships and identify additional professional services to enhance customer outcomes

Required qualifications

• 3+ years of direct people leadership experience
• 3+ years of experience in project management, account management, customer service, or sales
• Experience managing software deployment or implementation projects
• Strong understanding of project management processes and tools
• Ability to travel as required, with a valid driver's license and access to a vehicle