Professional Services Manager

Job Summary

A company is looking for a Professional Services Manager (External Trainers).

Key Responsibilities

• Provide ongoing support and guidance to training contractors and affiliate trainers
• Observe and evaluate contractors and affiliate trainers to ensure high-quality service delivery
• Coordinate logistics and monitor performance to maintain fidelity to organizational standards

Required Qualifications

• Master's degree in Early Childhood Education or related field, or equivalent experience, with 3-5 years in a service delivery leadership role
• Demonstrated proficiency in using the CLASS measure for classroom observation and training
• Prior experience in delivering, leading, and evaluating training and professional development programs
• Experience working in a remote, high-growth organization
• Willingness to train and/or travel as needed