Professional Services Manager

Job Summary

Managing the Professional Services team, the remote Professional Services Leader will oversee software implementation projects, coach team members, and ensure successful customer relationships while meeting revenue targets.

Key responsibilities

• Lead the Professional Services team by managing daily work, priorities, and performance
• Deliver successful customer projects by overseeing software deployment and maintaining detailed project plans
• Strengthen customer relationships and identify additional service opportunities to enhance customer outcomes

Required qualifications

• 3+ years of direct people leadership experience
• 3+ years of experience in project management, account management, customer service, or sales
• Experience managing software deployment or implementation projects from planning through completion
• Strong understanding of project management processes, including scope, timelines, and risks
• Ability to travel as required, with a valid driver's license and access to a vehicle