Professional Services Quality Manager

Job Summary

A company is looking for a Professional Services Process & Quality Manager.

Key Responsibilities

• Define, maintain, and govern Professional Services standards and best practices for project execution
• Lead project quality reviews and audits to assess adherence to standards and recommend corrective actions
• Partner with delivery teams and stakeholders to support change management initiatives and continuous improvement efforts

Required Qualifications

• BS/BA degree or equivalent professional experience in relevant fields
• Minimum of 5+ years in Professional Services operations, process management, or related leadership roles
• Experience in defining and governing delivery standards and processes
• Proven ability to lead quality reviews and assess compliance
• Strong background in process improvement and operational excellence