Professional Services Representative

Job Summary

A company is looking for a Professional Services Representative to facilitate customer onboarding and optimize event management solutions.

Key Responsibilities

• Engage with clients to understand their business needs and configure the platform accordingly
• Customize Tripleseat sites to enhance event management and streamline client operations
• Provide ongoing support and follow-up to ensure client satisfaction and effective use of the platform

Required Qualifications

• 1-2 years of experience in a customer service role within the hospitality industry
• Familiarity with event management operations in restaurants or venues
• Ability to manage multiple projects and prioritize workload effectively
• Proficiency with web-based software tools
• Comfort with technology and a customer-focused attitude