Program Administrator

Job Summary

Supporting client program operations, the remote Business Line Program Administrator will provide analytical insights, training, and oversight to ensure effective management of processes and data while collaborating with clients and internal teams.

Key responsibilities:

• Review and analyze information from systems to provide actionable insights and recommendations
• Collaborate with program leads to ensure smooth day-to-day operations and support program success
• Create and maintain a comprehensive knowledge bank to empower team members and streamline business processes

Required qualifications:

• A minimum of 3 years of civil litigation experience in a law firm or insurance company
• A bachelor's degree or equivalent; experience in project management or process improvement is a strong advantage
• Proficiency in document management systems and Microsoft Office Suite, with advanced Excel capabilities preferred
• Demonstrated ability to analyze complex situations and propose actionable solutions
• Strong leadership, time management, and organizational skills