Program Administrator

Job Summary

Supporting client program operations, the full-time remote Business Line Program Administrator will provide analytical insights, training, and oversight to ensure effective management of key processes and data while collaborating with clients and internal teams.

Key responsibilities

• Review and analyze information from various systems to provide actionable insights and recommendations
• Collaborate with program leads to ensure smooth day-to-day operations and support program success
• Create and maintain a comprehensive knowledge bank to empower team members and streamline business processes

Required qualifications

• A minimum of 3 years of civil litigation experience in a law firm or with an insurance company is preferred
• A bachelor's degree or equivalent is required; experience in project management or process improvement is a strong advantage
• Proficiency in document management systems and Microsoft Office Suite, with advanced Excel capabilities preferred
• Demonstrated ability to analyze complex situations and implement actionable solutions with measurable results
• Exceptional leadership, time management, and organizational skills to inspire teams and streamline operations