Program Assistant

Job Summary

Program Assistant provides full-time administrative and service coordination support for the School of Origin Transportation program, ensuring effective communication and transportation scheduling for program participants.

Key Responsibilities

• Provide customer service to state partners, families, and providers, including processing requests and verifying information
• Assist with transportation scheduling and confirmations, coordinating referrals from DCF
• Perform administrative tasks, maintain documentation, and support quality assurance activities

Required Qualifications

• Associate's degree in Human Services or related field preferred
• 2+ years of related experience
• Experience with transportation routing software preferred
• Knowledge of the child welfare system and the needs of families in foster care
• Familiarity with cultural diversity and ethical engagement practices