Program Coordinator

Job Summary

A company is looking for a Costco Program Coordinator to enhance satisfaction with Costco's retail program on a nationwide level.

Key Responsibilities:

• Support the Costco Program Manager in quoting, selling leads, and processing payments
• Monitor and resolve Costco member escalations and validate loan terms for customers
• Analyze program performance metrics and collaborate with internal teams to optimize processes

Required Qualifications:

• Bachelor's degree in business administration or a related field preferred
• 2+ years of experience in an Administrative, Program Coordination, or Project Management role
• Previous experience in a big-box retail environment is a strong plus
• Proficiency in Microsoft Office Suite and CRM software
• Strong analytical skills and ability to interpret data