Program Coordinator I

Job Summary

A company is looking for a Program Coordinator I to manage and coordinate program activities.

Key Responsibilities

• Provide leadership and guidance to staff on volunteer management and program performance
• Assist in managing crisis line operations and support staff training needs
• Ensure program compliance with legal and regulatory standards while monitoring performance metrics

Required Qualifications

• High school diploma required; bachelor's degree preferred
• Two years of supervisory experience in a social service or call center setting
• Working knowledge of mental health and call center management
• Familiarity with relevant state and federal regulations
• Supervisory skills to manage professional staff effectively