Program Director

Job Summary

A company is looking for a Program Director responsible for overseeing sales and delivery of client accounts in customer experience management.

Key Responsibilities

• Tailor engagement models and frameworks for client pitches and proposals
• Lead program delivery across client accounts, ensuring effective team structure and communication
• Ensure all programs are delivered on schedule, within budget, and meet client expectations

Required Qualifications

• At least 15 years of experience in delivering complex, global client engagements
• Proven ability to bring diverse teams together for digital experience projects
• Subject matter expert in program management with a track record of successful execution
• Experience collaborating with professional services organizations in client contexts
• Demonstrated commercial delivery success in managing complex engagements profitably