Program Implementation Leader

Job Summary

A company is looking for a Leader of Program Implementation.

Key Responsibilities

• Lead and develop a high-performing team of Program Implementation Analysts
• Manage the intake, triage, and assignment of configuration tickets with accurate prioritization
• Serve as a cross-functional liaison and refine team processes for scalability and effectiveness

Required Qualifications

• Bachelor's Degree in Business, Operations, Information Systems, or a related field
• Proven experience as a business-minded leader with a focus on complex workflows
• Strong Excel skills and data manipulation capabilities
• Ability to navigate ambiguity and adapt to changing priorities
• Experience in coordinating and motivating cross-functional teams