Program Lead

Job Summary

Seeking a strategic and operationally-focused Program Lead in a full-time capacity, this role will manage the operational framework of the Performance Center, ensuring accountability and alignment across cross-functional teams while driving high-stakes initiatives in a hybrid work environment.

Key responsibilities

• Build and refine the operational framework to ensure commitments to partners are met at scale
• Drive the operational cadence by facilitating daily standups, weekly syncs, and seasonal readiness reviews
• Define and track strategic operational metrics to measure success and ensure efficient scaling of the team

Required qualifications

• At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management in high-volume internet traffic or cloud infrastructure
• Proven ability to drive cross-functional initiatives to completion with exceptional operational rigor
• Demonstrated executive presence and ability to influence C-suite stakeholders
• Strong analytical mindset with experience in providing measurable data for strategic decision-making
• Exceptional relationship-building skills and ability to navigate competing priorities across multiple teams