Program Lead, Performance Center

Job Summary

Seeking a strategic and operationally-focused leader, the full-time Program Lead, Performance Center will manage the operational framework and cadence of the Performance Center, ensuring high performance for demanding workloads while collaborating cross-functionally to drive accountability and strategic momentum.

Key responsibilities

• Build and refine the operational framework to drive accountability across high-stakes initiatives
• Own the scheduling, agenda setting, and facilitation of departmental meetings and reviews
• Define and track strategic operational metrics to ensure efficient team scaling and success

Required qualifications

• At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management
• Proven ability to drive cross-functional initiatives to completion with exceptional operational rigor
• Demonstrated executive presence and ability to influence C-suite stakeholders
• Strategic fluency in how technical performance impacts financial margins and customer success
• Strong analytical mindset with a focus on providing measurable data for decision-making