Program Lead, Performance Center

Job Summary

Seeking a strategic and operationally-focused leader, the full-time Program Lead, Performance Center will manage the operational framework and cadence of the Performance Center, ensuring high performance for demanding workloads while collaborating cross-functionally to drive accountability and strategic momentum.

Key responsibilities

• Build and refine the operational framework for the Performance Center to ensure commitments are met at scale
• Drive the operational cadence by facilitating daily standups, weekly syncs, and seasonal readiness reviews
• Define and track strategic operational metrics to ensure efficient scaling and success of the team

Required qualifications

• At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management in high-volume internet traffic or cloud infrastructure
• Proven ability to drive cross-functional initiatives to completion with exceptional operational rigor
• Demonstrated executive presence and ability to influence C-suite stakeholders with technical insights
• Strong analytical mindset with a focus on measurable data for strategic decision-making
• Exceptional relationship-building skills, capable of navigating competing priorities across multiple teams