Program Lead - Performance Center

Job Summary

Seeking a strategic and operationally-focused leader, the full-time Program Lead - Performance Center will manage the operational framework of the Performance Center, ensuring accountability and driving performance across high-stakes initiatives in a hybrid work environment.

Key responsibilities

• Build and refine the operational framework to ensure commitments to partners are met
• Own the scheduling and facilitation of departmental meetings to drive operational cadence
• Define and track strategic operational metrics to measure success and efficiency

Required qualifications

• At least 8 years of experience in Operational Leadership, Program Management, or Engineering Management
• Proven ability to drive cross-functional initiatives to completion
• Strong executive presence with the ability to influence C-suite stakeholders
• Strategic fluency in technical performance and its impact on business outcomes
• Experience in high-volume internet traffic or cloud infrastructure environments