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Program Management Supervisor
Job Summary
A company is looking for a Supervisor, Program Management.
Key Responsibilities
- Manage daily activities and supervise staff according to program guidelines and procedures
- Develop program metrics, monitor adherence to SLAs, and implement operational improvements
- Conduct employee training, evaluate performance, and facilitate team meetings
Required Qualifications
- Associate or Bachelor's degree in a relevant discipline or equivalent work experience
- 1-4 years of relevant experience
- Customer service experience required; call center experience preferred
- Strong computer skills, particularly in Microsoft Office
- Ability to lead and develop a successful team
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
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