Program Manager

Job Summary

A company is looking for a Program Manager, One-Stop Shop.

Key Responsibilities

• Shape and operationalize programs that connect agents with loan officers to drive client success
• Develop metrics and dashboards to help leaders diagnose performance and build growth strategies
• Translate agent needs into cross-functional programs and technology solutions

Required Qualifications

• 3+ years in program/project management, strategy, or business operations in a B2C environment
• Demonstrated ability to gather feedback from frontline teams and represent their voice in discussions
• Strong collaboration skills with the ability to interface with cross-functional partners
• Ability to prioritize competing initiatives and drive clarity in fast-moving environments
• Highly analytical with a focus on using data to guide decisions