Program Manager

Job Summary

A company is looking for a Program Manager in Professional Services.

Key Responsibilities

• Manage and monitor post-sales delivery programs for commercial and enterprise accounts, tracking milestones, dependencies, and risks
• Facilitate cross-functional alignment among customer success managers, GRC SMEs, and product teams to ensure smooth execution and handoffs
• Standardize and scale processes for framework mapping and evidence expectations to enhance customer experience and reduce time-to-value

Required Qualifications

• Experience in program management and stakeholder leadership, particularly in cross-functional settings
• Fluency in GRC and audit processes with a functional understanding of GRC program dynamics
• Strong organizational skills with the ability to prioritize tasks effectively
• Willingness to utilize AI tools to improve efficiency and work outcomes
• Experience in capturing KPIs and maturing programs