Program Manager, Business Operations

Job Summary

A company is looking for a Program Manager, Business Operations.

Key Responsibilities

• Drive impactful program initiatives that enhance partner experience, operational efficiency, and revenue outcomes
• Lead cross-functional projects by coordinating stakeholders, managing timelines, and supporting implementation and change management
• Analyze operational data and partner feedback to identify opportunities and recommend program or process enhancements

Required Qualifications

• 4+ years of experience in operations, program management, customer support, consulting, or related roles
• Proven ability to own and execute program initiatives and drive measurable improvements
• Strong operational judgment with experience resolving complex, revenue-impacting issues
• Effective cross-functional partner and communicator, comfortable engaging directly with customers or partners
• Proficient with business and operational tools (e.g., Google Workspace, Salesforce, Jira, Excel)