Program Manager, Customer Growth

Job Summary

A company is looking for a Program Manager, Customer Growth, Just Walk Out (JWO).

Key Responsibilities

• Drive global strategy to enhance customer experience for both end users and shoppers
• Develop and track customer success metrics and improve customer satisfaction goals
• Create and implement customer support infrastructure and operational excellence initiatives

Required Qualifications

• Experience with strong project management skills
• Ability to thrive in a fast-paced environment
• Experience managing multiple projects and meeting aggressive deadlines