Program Manager, Customer Migrations

Job Summary

Managing complex platform migrations, the full-time remote Program Manager, Customer Migrations will build a playbook and oversee a multi-year project plan while collaborating with various teams to ensure timely delivery and program success.

Key responsibilities

• Collaborate with cross-functional teams to track operational and customer-facing milestones from inception to final delivery
• Create unified schedules and manage dependencies across multiple workstreams, ensuring progress is tracked effectively
• Drive communication on program health and serve as a triage point for incoming stakeholder requests

Required qualifications

• 3-6 years of experience in project or program management
• Proven ability to lead by influence and deliver large projects without direct authority
• Strong problem-solving skills with adaptability to change direction based on feedback
• Expertise in facilitating high-functioning meetings and securing decisions efficiently
• Ability to thrive in a fast-paced and ambiguous environment