Program Manager Experience Insight

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Apr 03, 2024
This job expires in: 14 days

Job Summary

A company is looking for a Program Manager, Experience Insight.

Key Responsibilities:
  • Ensure strategic goals are met by driving project plans, coordinating teams, and ensuring stakeholder satisfaction
  • Create intuitive dashboards and workflows using Qualtrics, implement quality assurance standards, and manage program plans
  • Communicate insights effectively to stakeholders, resolve project issues, and document program outcomes

Required Qualifications:
  • High School diploma equivalency with 3 years of experience, or Associate's/Bachelor's degree with 2 years of experience, or 7 years of job-specific experience
  • 3 years of leadership or management experience preferred
  • Expertise in Qualtrics, advanced understanding of Net Promoter Score System, and experience with Text Analytics Natural Language Processing
  • Familiarity with data integration methodologies and architectural principles
  • 3+ years of program management experience overseeing multiple complex projects

COMPLETE JOB DESCRIPTION

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