Program Manager for Pro Experience

Job Summary

A company is looking for a Program Manager, Pro Performance.

Key Responsibilities

• Design and optimize gamification programs to enhance Pro engagement
• Develop and implement training initiatives for new and experienced Pros
• Collaborate with Pro Support to establish feedback loops and advocate for Pro-facing improvements

Required Qualifications

• Experience in designing and launching gamification programs
• Understanding of behavioral psychology and its application in engagement strategies
• Ability to influence outcomes through collaboration and trust-building
• Strong analytical skills with a focus on measuring program effectiveness
• Proficient writing skills for creating training materials and communications