Program Manager Knowledge Documentation

Job Summary

A company is looking for a Program Manager, Knowledge Documentation & Accessibility.

Key Responsibilities

• Own the creation, maintenance, and governance of internal and external-facing Knowledge Base content
• Collaborate with subject matter experts to ensure accuracy and relevance of documentation
• Analyze user feedback and documentation performance to identify areas for improvement

Required Qualifications

• 5+ years of experience in technical writing for complex software products
• Proficiency in producing effective Knowledge Base content for diverse audiences
• Extreme organization and results-driven attitude
• Experience collaborating with cross-functional teams
• Ability to synthesize technical information into clear documentation