Program Manager, Knowledge Documentation

Job Summary

A company is looking for a Program Manager, Knowledge Documentation & Accessibility.

Key Responsibilities

• Own the creation, maintenance, and governance of internal and external Knowledge Base content
• Collaborate with subject matter experts to gather information and ensure accuracy
• Manage documentation for new feature launches and oversee deadlines for timely delivery

Required Qualifications

• 5+ years of experience in technical writing for complex software products
• Proficiency in producing effective Knowledge Base content for various audiences
• Experience collaborating with cross-functional teams, including engineering and product
• Ability to synthesize technical information into clear documentation
• Extreme organization and a results-driven attitude in fast-paced environments