Program Manager, Marketplace Operations

Job Summary

Managing a diverse portfolio of initiatives, the full-time remote Program Manager, Marketplace Operations will oversee multiple workstreams across Analytics, Engineering, Marketing, Data Science, and Sales, ensuring alignment and accountability while driving projects from planning through execution.

Key responsibilities

• Own the Marketplace Operations project portfolio and run the operating cadence for clear status updates
• Utilize data and SQL to independently validate project statuses and surface risks before critical deadlines
• Transition completed initiatives to day-to-day business owners with clear ownership and follow-through

Required qualifications

• 4 to 8 years of experience managing complex, cross-functional projects in a metrics-driven environment
• Working knowledge of SQL with the ability to write basic queries
• Fluency with performance KPIs including CPA, conversion rate, and margin
• Proven ability to drive alignment and accountability across teams without direct authority
• Strong executive communication skills with the ability to convey information clearly and concisely