Program Manager, Patient Support Services

Job Summary

A company is looking for an Associate Program Manager, Access & Affordability - Patient Support Services - Remote.

Key Responsibilities

• Oversee the performance and daily operations of the call center team
• Ensure compliance with standard operating procedures and timely completion of tasks
• Manage team workloads, training, and quality assurance for optimal performance

Required Qualifications

• Bachelor's Degree or equivalent combination of education and experience
• Minimum 1 year of management or team lead experience
• At least 2 years of experience in pharmacy, healthcare, or related fields
• Experience with insurance eligibility verification and medical billing
• Previous supervisory experience of remote staff