Program Manager, Patient Support Services

Job Summary

A company is looking for a Program Manager, Access & Affordability - Patient Support Services - Remote.

Key Responsibilities

• Manage daily workflow and staff scheduling for specific client programs
• Monitor call center staff interactions and ensure accuracy in communications
• Serve as the primary point of contact for clients and provide regular updates and reports

Required Qualifications

• Bachelor's Degree or equivalent combination of education and experience
• Five years of relevant work experience, including call center management
• Understanding of insurance and pharmacy claims processing
• Minimum 5-7 years of experience in pharmacy, healthcare, or related fields
• Proficiency in data entry and familiarity with interdepartmental coordination