Program Manager, Process Improvement

Job Summary

To support the operational processes and governance for the Strategy & Communications team, the full-time remote Program Manager, Process Improvement will design and lead initiatives for the Integrated Medical Communication Plan (IMCP) and Integrated Evidence Planning (IEP), ensuring effective rollout and stakeholder engagement.

Key responsibilities:

• Manage the implementation and operational alignment of the IMCP and Scientific Communication Platform (SCP), coordinating strategic initiatives and stakeholder training
• Oversee the design and execution of the Integrated Evidence Planning (IEP) process, including governance forums and risk management
• Collaborate with cross-functional teams to define and enhance system capabilities supporting digital platforms, ensuring continuous improvement and user satisfaction

Required qualifications:

• Bachelor's degree minimum required
• 6+ years of project/program management experience in pharma, biotech, or life sciences
• Strong process improvement and operational excellence mindset (e.g., Lean, Six Sigma)
• Proven experience leading cross-functional initiatives in matrixed environments
• Demonstrated ability in change management, including stakeholder adoption and communication