Program Manager-Quality Assurance

This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Feb 07, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Program Manager-Quality Assurance.

Key Responsibilities:
  • Own the end-to-end Quality Assurance and Customer Experience strategy globally
  • Establish and own vendor Quality Assurance team KPIs and strategy
  • Manage changes in QA processes and drive adoption with vendors

Required Qualifications:
  • 4+ years of program management, quality assurance or process excellence experience in a high-performance sales organization
  • A successful track record of developing internal relationships with leaders, partners, and SMEs
  • An ability to excel in execution, establish priorities, and meet swift deadlines in a fast-paced, ever-evolving environment
  • Experience with tools such as Gong, Medallia, Salesforce highly preferred

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