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Program Manager, Site Reliability Engineering
Job Summary
A company is looking for a Program Manager, Site Reliability Engineering.
Key Responsibilities
- Collaborate with teams across SRE, Engineering, Support, and Product to manage projects from inception to post-launch analysis
- Drive improvements in incident management processes and oversee post-incident reviews
- Act as the key point of contact between SRE and other teams to ensure alignment and resolve dependencies
Required Qualifications
- 4-5 years managing operations-focused projects in a SaaS environment
- 5+ years of experience in a program or project management role managing complex, technical projects
- Experience implementing and coordinating Incident Management processes
- B.S. degree in Business Management, Information Systems, Engineering, Computer Science, or a related field (or equivalent experience) is highly desired
- Comfortable working with custom agile/scrum/kanban processes and driving process improvements
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COMPLETE JOB DESCRIPTION
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